May 8, 2009

Important traveler notice regarding newly required information for TSA

The Transportation Security Administration, in compliance with the Department of Homeland Security, is implementing newly required reservation information from the airlines.  The goal is to enhance and improve government watch list matching.

May 15, 2009
Airlines and travel agents are requested to provide the full name as it appears on the ID the traveler plans to present at the airport.

When traveling, one of the nice perks is earning frequent flyer points with the airlines, to be redeemed for free tickets and such.  The carriers do require that the name on the ticket matches the name on the frequent flyer program.  As a friendly reminder, please check your personal frequent flyer numbers, and update accordingly to ensure miles are tracked.

Aug. 15, 2009
All domestic airlines and their travel agents are required to request all Secure Flight elements: full name (as used on the ID to be presented at the airport), date of birth and gender for all domestic reservations.

Oct. 31, 2009
All international airlines and their travel agents are required to request full Secure Flight elements: full name (as used on the ID to be presented at the airport), date of birth and gender for all international reservations.

Please know that the Caldwell Travel team is working diligently to gather this important information from our valued customers to ensure a smooth travel experience.  We will be updating traveler profiles with the newly required information as well.  For our online booking customers, the data will soon be easily updated by travelers and travel arrangers directly through their customized online travel site.

In addition, we will be able to provide "Redress" numbers (a unique number assigned by the DHS to persons who have had issues in the past due to screening misidentification...i.e.  similar names to those on a government watch list etc.) to the carriers.

For questions or comments regarding this TravAlert, please contact Kelly Lally at 615-327-2720 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

About Caldwell Travel:

Caldwell Travel succeeds in business by building customer relationships. We keep those relationships strong and interesting by offering our customers quality programs and services.

We align ourselves with vendor partners who share our commitment to excellence and customer satisfaction. We use advanced technology that affords us more time for personalized attention and customer care.We are a team of professionals who want to be your primary resource for a variety of integrated corporate services.

Caldwell Travel, founded in 1977, is a corporate travel management firm headquartered in Brentwood, Tennessee.  The Agency has an annual volume in excess of $50 million and a staff of 50. Corporate clients include several publicly traded healthcare companies, publishers, music industry record labels, manufacturers, as well as smaller companies in many other industries.

Caldwell Travel has unmatched stability in the travel industry with no turnover in management and an average tenure per agent of more than 10 years.

Caldwell Travel is the advocate of the corporate customer. The Agency proactively seeks out and negotiates the best deal from among hundreds of potential vendors. By intelligent management of information and careful attention to the needs of the customer, The Agency maximizes savings and the quality of the travel experience.

Visit us at travelcaldwell.com for Corporate Travel or caldwellvacations.com for Leisure Travel.