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Caldwell Travel has a proven track record of delivering professional services for the corporate traveler. We provide the following client services and technology tools that are combined with personalized attention and customer care. We are a team of professionals who want to be your primary resource for your corporate travel services:
Client Services: - Discount Hotel Rate Program: We have preferred rate discounts at over 7000 hotels in key business cities worldwide. These rates average 18% below regular corporate rates and usually include special amenities. Our Premier Rates are guaranteed to be the lowest published rates available to the corporate traveler.
- Proprietary Fares: Because of strong industry relationships and high volume, Caldwell has negotiated rates for our clients that can't be matched on the internet, or anywhere else. Please ask your sales representative for more information.
- Upgrade Opportunties: This program will automatically change AAdvantage Gold and Platinum passengers' reservations to first class either 24 or 72 hours prior to flight time
- Booking Builder: allows each agent to not only check the lowest published fare available, but to simultaneously search a multitude of Internet sites for possible lower internet rates. Our agents can always find the lowest airfare available.
Advanced Computerized Reservation Technology: We utilize the Sabre computer system, the most advanced automated reservations system in the world. Sabre provides us with access to the most published fares on on the most scheduled flights around the globe.
- Waitlist Clearance: We monitor availability on a continual basis in order to clear waitlisted segments. Our automated program will confirm seats as soon as they become available.
Technology Tools:- Rearden Personal Assistant: The Rearden Personal Assistant is an online tool that helps people find and purchase the services they need. Those services currently include travel planning, dining reservations, package shipping, web conferencing, event tickets, and more.
- Travel Tools: The Sabre® Virtually There® Web site enables airlines to provide real-time, valuable travel information to customers 24 hours a day, seven days a week. Tools include Maps & Driving Directions, Weather, Travel Alerts, Passport & Visa Info, City Guides, Flight Tracker and Currency Converter.
- Mobile Services: The great features of "Virtually There" are now available on your mobile devices. Includes downloading itenery to your calendar, getting flight notifications and wireless access services.
Customer Care:- Travel Seminars: Our seminars are designed to educate corporate travel planners in ways to reduce costs and improve service to the traveler.
- Customized Travel Management Reports: Customized reports based on the needs of your company and your travel requirements.
- Proactive airline, hotel and car rental negotiation: Caldwell Travel has a long and proven track record of negotiating special discounts for clients that have significant volume and ability to move market share.
- 24 Hour Toll Free Reservation Center: Our representatives can access your reservations 24 hours a day from anywhere in the U.S. and from 60 foreign countries. They can make changes, give advice, or turn problems over to management at Caldwell Travel.
Contact Caldwell Travel for all your Corporate Travel needs!
Caldwell Travel is an affiliate member of BCD Travel, the third largest global corporate travel management company in the world. BCD Travel combines service leadership with flexible technology, intelligent data analysis and strategic solutions for corporate clients. BCD Travel's comprehensive industry insight and strong, stable ownership allow us to guide clients through a rapidly changing and complex business landscape, addressing travelers’ needs on a personal level, managers’ needs on a program level and procurement and finance needs on a corporate level. Throughout the travel lifecycle, our approach ultimately allows corporate travelers to accomplish their mission in a safe, informed and productive manner, while placing solutions in the hands of the right people at the right time. Through our affiliation with BCD Travel, we offer the following services to support the full spectrum of the business travel experience: • Travel Management • Online Solutions • Reporting & Analysis • Traveler Security • Fulfillment & Compliance • Responsible Travel Management (CSR) With $14 billion in total sales and a combined worldwide workforce in excess of 13,000 employees in more than 90 countries and six continents, BCD Travel creates customized solutions serving the needs of corporate travelers, wherever they do business. BCD Travel is a BCD Holdings N.V. company. For more information on BCD Travel, please visit www.bcdtravel.com.
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